If you are facing issues with installing a network printer from Hewlett Packard (HP) on your Windows 10 or Windows Server system, then this article will guide you through the process of using the HP Install Network Printer Wizard. This workaround will help you overcome the problem of not all printer drivers being listed in the Add Printer wizard.
Symptoms
On a computer running Windows 10, version 1803, Windows Server, version 1803, or a later version of Windows, you may encounter the following symptoms:
- When you select Start, type Control Panel, and press Enter, and then select the View Devices and Printers item, not all registered printer drivers are displayed.
- When you select Add Printer at the top of the window, and then select The printer that I want isn't listed, and proceed to Add a local printer or network printer with manual settings, not all printer drivers are listed in the updated Printers list from Windows Update.
For example, if you select KONICA MINOLTA under Manufacturer, the Printers list does not display all the expected drivers like konica minolta ps bw laser class driver and konica minolta ps color laser class driver.
Workaround
To resolve this issue and ensure that all printer drivers are displayed in the Add Printer wizard, you can manually download and install the required printer driver from the Windows Update Catalog. Follow the steps below to install the driver:
- Visit the Windows Update Catalog website.
- Search for the specific printer driver that you want to install. In this example, search for the driver mentioned in the Symptoms section.
- Download the driver file to your computer.
- Locate the downloaded driver file and double-click on it to start the installation.
- Follow the on-screen instructions to complete the installation process.
Once the driver is successfully installed, you should be able to see it listed in the Add Printer wizard. You can now proceed with adding the network printer using the HP Install Network Printer Wizard.
How to install hp printer drivers: step-by-step guideWhy are not all printer drivers listed in the Add Printer wizard?
This issue may occur due to a compatibility problem or a limitation in the Windows Update database. Manually downloading and installing the required printer driver from the Windows Update Catalog can help overcome this limitation.
How can I access the HP Install Network Printer Wizard?
The HP Install Network Printer Wizard is a tool provided by Hewlett Packard to simplify the installation process of network printers. You can access it by visiting the official HP website and searching for the specific printer model you want to install. Look for the support section and download the Install Network Printer Wizard tool.
Can I use the HP Install Network Printer Wizard for other printer brands?
No, the HP Install Network Printer Wizard is specifically designed for Hewlett Packard printers. It may not be compatible with printers from other brands. Make sure to check the manufacturer's website for any specific installation tools provided for their printers.
Installing a network printer from Hewlett Packard (HP) can sometimes be challenging when not all printer drivers are listed in the Add Printer wizard. However, by manually downloading and installing the required printer driver from the Windows Update Catalog, you can overcome this issue and successfully install your HP network printer. Additionally, using the HP Install Network Printer Wizard can further simplify the installation process. Ensure to follow the steps mentioned in this article to resolve any installation issues and enjoy the seamless printing experience offered by Hewlett Packard printers.
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