Improving organization: hewlett packard quality

Quality is a crucial aspect for any organization, and Hewlett Packard (HP) understands this well. HP is committed to providing products, services, and solutions of the highest quality to its customers. The company believes that delivering more value to customers not only earns their respect but also fosters loyalty. HP Networking, in particular, takes great pride in the quality and reliability of its products, going above and beyond what other vendors offer.

hewlett packard quality improve organization - What is the quality policy of Hewlett Packard

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HP Quality Policy

HP Networking's quality policy is centered around providing products and services that exceed customer expectations. The company believes in continuously improving its standards and understanding customer needs better. HP Networking aims to deliver a positive customer experience and build strong relationships by ensuring a high return on investment, low cost of ownership, and customer satisfaction.

Measuring Quality

HP Networking measures quality based on its customers' experiences. The company understands that there is always room for improvement and strives to surpass customer expectations with each generation of products. From product concept and design to validation and manufacturing, HP Networking ensures that quality is ingrained at every step of the process.

Research & Development Lab

The quality journey begins at HP Networking's Research & Development Lab. Here, product concepts are carefully evaluated, designed, and validated to meet the highest quality standards. The focus is on developing products that not only meet customer expectations but also exceed them.

Supply Chain

HP Networking understands that quality is not limited to the design and development phase but extends to the manufacturing and deployment process as well. The company has a robust supply chain management system in place to ensure that the highest quality standards are maintained throughout the production process. This includes rigorous quality checks, inspections, and testing to identify any potential issues before the products reach the customers.

Product Support and Customer Feedback

HP Networking believes that customer feedback plays a vital role in improving product quality. The company actively encourages customers to provide feedback and suggestions to help identify areas for improvement. HP Networking's dedicated support team is always ready to address any customer issues promptly. The company utilizes the HP Quality Improvement Cycle and Lean Six Sigma Quality programs to continuously improve and manage its product quality.

Continuous Improvement

HP Networking understands that even with stringent quality control measures in place, errors can occur. However, what sets HP Networking apart is its ability to respond swiftly and effectively to customer issues. The company applies the necessary corrective actions to rectify any quality-related problems and ensures that they do not happen again in the future. HP Networking's commitment to continuous improvement ensures that its products consistently meet and exceed customer expectations.

Quality is a core value for Hewlett Packard, especially in its Networking division. The company's dedication to providing products, services, and solutions of the highest quality sets it apart from its competitors. HP Networking's commitment to continuous improvement, customer feedback, and effective quality management systems ensures that customers receive products that not only meet their expectations but also provide a satisfying experience. By prioritizing quality, HP Networking aims to build long-lasting relationships with its customers and establish itself as a trusted and reliable partner in the technology industry.

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