Hp m201dw printer: troubleshooting & resetting guide

If you are experiencing issues with your HP Laserjet Pro M201dw printer, such as the printer spooler not running or being unable to connect to a network, this guide will provide you with the necessary steps to troubleshoot and reset your printer. Whether you need to reinstall the HP driver/software or perform a factory reset, we have you covered. Let's get started!

Content Index

Troubleshooting the Printer Spooler

If you are seeing the printer spooler is not running message in the control panel, it means that the software responsible for managing print jobs on your computer is not functioning correctly. Here's how you can resolve this issue:

  • Restart your computer and printer: Sometimes, a simple restart can fix minor software glitches. Turn off your printer and computer, wait for a few seconds, and then turn them back on.
  • Check the printer spooler service: Press the Windows key + R on your keyboard to open the Run dialog box. Type services.msc and press Enter. Look for the print spooler service, right-click on it, and select restart .
  • Update or reinstall the printer driver: Visit the official HP website and download the latest driver for your printer model. Uninstall the existing driver/software from your computer and install the newly downloaded driver.

Following these steps should resolve any issues related to the printer spooler. However, if you are still unable to print or facing network connectivity problems, read on to learn how to reset your HP Laserjet Pro M201dw printer.

Resetting the HP Laserjet Pro M201dw Printer

If you are unable to connect to a network or access the printer menu, performing a factory reset can help resolve these issues. Please note that a factory reset will erase all settings and configurations on your printer. Here's how you can reset your printer:

  1. Turn off your printer and disconnect any USB or Ethernet cables connected to it.
  2. Press and hold the cancel button and then press the wireless button on the printer simultaneously. Keep holding both buttons until the printer's lights start blinking.
  3. Once the lights stop blinking, release the buttons. The printer will now be restored to its factory settings.
  4. After the reset, the printer will go through the initial setup process. Follow the on-screen instructions to configure the printer's settings, including connecting it to your network.

By performing a factory reset, you can start afresh with your HP Laserjet Pro M201dw printer. However, if you are still facing issues or need further assistance, it is recommended to contact HP support for personalized guidance.

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Frequently Asked Questions

Q: How do I find the IP address of my HP Laserjet Pro M201dw printer?

A: If you need to find the IP address of your printer, you can print a network configuration page. Press the wireless button on your printer, and it will print a page with detailed network information, including the IP address.

Q: Can I connect my HP Laserjet Pro M201dw printer to a wireless network?

A: Yes, the HP Laserjet Pro M201dw printer supports wireless connectivity. You can connect it to your Wi-Fi network by pressing the wireless button on the printer and following the on-screen instructions.

Q: Is it necessary to install the HP driver/software for my printer?

A: Yes, installing the HP driver/software is essential for proper printer functionality. The driver allows your computer to communicate with the printer and enables features like print quality settings, scanning, and ink/toner management.

Q: Where can I download the HP driver/software for my printer?

A: You can download the latest HP driver/software for your printer from the official HP website. Visit the support section, enter your printer model, and select the appropriate driver/software for your operating system.

In Conclusion

Troubleshooting and resetting your HP Laserjet Pro M201dw printer doesn't have to be a daunting task. By following the steps outlined in this guide, you can resolve common issues and get your printer back up and running smoothly. Remember to always keep your printer driver/software updated to ensure optimal performance. If you need further assistance, don't hesitate to reach out to HP support. Happy printing!

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