Hewlett Packard (HP) is a renowned multinational technology company that offers a wide range of products and services, including computers, printers, and software solutions. With a strong presence in Canada, HP Canada provides exceptional customer service to ensure a seamless experience for its Canadian customers. Whether you need assistance with product information, order tracking, or returns, HP Canada's customer service team is dedicated to providing prompt and effective support.
Contacting HP Canada Customer Service
If you have any questions or issues regarding your HP Canada purchase, there are several ways to get in touch with their customer service team. The most convenient method is by phone. You can reach HP Canada Customer Service at 877-231-4351. The Sales Contact Center is available from Monday to Friday, 9:00 am to 12:00 am Eastern Standard Time (6:00 am to 9:00 pm Pacific Standard Time), and on weekends from 10:00 am to 12:00 am Eastern Standard Time (7:00 am to 9:00 pm Pacific Standard Time). Please note that the Sales Contact Center hours exclude holidays.
If you prefer to contact HP Canada Customer Service through email, you can do so by visiting their website and filling out a contact form. Additionally, HP Canada provides a live chat feature on their website for real-time assistance.
Delivery Information and Policies
When placing an order with HP Canada, it's essential to be aware of their delivery policies. Most orders are delivered within 3-5 business days. However, it's important to note that orders weighing over 68kg (150lbs) and orders shipping to remote geographic locations may be excluded from the standard delivery offer, and extra shipping fees may apply. If your order requires additional shipping fees, HP Canada will contact you to confirm whether you would like to proceed with the order or cancel it.
Hewlett packard bios upgrade guide: everything you need to knowIn some cases, deliveries to remote areas, including northern territories, may require additional time. HP Canada Store reserves the right to discontinue or modify their delivery offer at any time. To track your order, you will receive an order confirmation email immediately after placing your order, followed by a second email with a shipment tracking number once your order has been shipped. You can also log into your account on the HP Canada website to track your order.
Changing or Canceling an Order
If you need to make changes to an order you've already placed or notice a mistake, it's important to contact HP Canada Customer Service as soon as possible. Unfortunately, HP Canada is unable to add additional items to an existing order once it has been processed. If you wish to purchase additional items, you can either place a new order through their website or contact the Sales team directly.
To cancel an order before it has been shipped, contact HP Canada Customer Service at 877-231-4351. However, please note that there is only a small window of time to cancel an order before it ships. HP Canada prides itself on its quick turnaround time, so cancellation requests must be made promptly. Once an order has been processed, it cannot be canceled and must be returned to HP. For additional information on the HP Store Returns Policy, please visit their website.
Hewlett Packard Canada is committed to providing excellent customer service to its Canadian customers. With multiple contact options, including phone, email, and live chat, HP Canada's customer service team is readily available to assist with any inquiries or concerns. Whether you need help with your order, delivery information, or changing an order, HP Canada is dedicated to ensuring a seamless experience for its customers. Trust in HP Canada's customer service to receive the support you need for your HP products.
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