Fixing hewlett packard computer keyboard - solutions for internal and external keyboards

Are you experiencing issues with your Hewlett Packard (HP) computer keyboard or external keyboard not working? This can be a frustrating problem, especially if you rely on your keyboard for work or personal use. In this article, we will explore some common reasons why your HP computer keyboard and external keyboard may not be working and provide possible solutions to help you resolve the issue.

Content Index

Internal Keyboard Not Working

If your internal keyboard is not working on your HP computer, there could be a few reasons for this issue. Here are some troubleshooting steps you can try:

Check for Physical Damages

Inspect your keyboard for any physical damages such as loose keys, broken wires, or liquid spills. If you notice any issues, it is possible that the internal keyboard needs to be replaced. Contact HP support for further assistance.

Update Keyboard Drivers

Outdated or incompatible keyboard drivers can cause your internal keyboard to stop working. To update your keyboard drivers:

  1. Open the Device Manager by pressing the Windows key + X and selecting device manager from the menu.
  2. Expand the keyboards category.
  3. Right-click on your keyboard and select update driver.
  4. Follow the on-screen instructions to update the driver.

Perform a System Restart

Restarting your computer can sometimes resolve keyboard-related issues. Try restarting your HP computer and check if the internal keyboard starts working again.

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External Keyboard Not Working

If your external keyboard is not working when connected to your HP computer, here are some steps you can take to troubleshoot the problem:

Check the Connection

Ensure that your external keyboard is properly connected to your HP computer. Disconnect and reconnect the keyboard to make sure it is securely attached. If you are using a wireless keyboard, check the battery levels and ensure that it is paired correctly with your computer.

Test the Keyboard on Another Device

Try connecting your external keyboard to another device to determine if the issue is with the keyboard itself or your HP computer. If the keyboard works on another device, it may indicate a problem with your computer's drivers or settings.

Update USB Drivers

Outdated or corrupt USB drivers can cause issues with external devices, including keyboards. To update your USB drivers:

  1. Open the Device Manager by pressing the Windows key + X and selecting device manager from the menu.
  2. Expand the universal serial bus controllers category.
  3. Right-click on each USB device and select update driver.
  4. Follow the on-screen instructions to update the drivers.

Frequently Asked Questions

Q: Why is my HP computer keyboard not working after a Windows update?

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hewlett packard computer keyboard and external keyboard not working - Why is my internal and external keyboard not working

A: Windows updates can sometimes affect the functionality of your keyboard. Try updating your keyboard drivers or performing a system restore to a previous point before the update.

Q: How can I clean my HP computer keyboard?

A: To clean your HP computer keyboard, first, turn off your computer. Gently wipe the keys with a soft, lint-free cloth dampened with a mild cleaning solution. Avoid using excessive moisture or harsh chemicals that may damage the keyboard.

Q: Can I use an external keyboard with my HP laptop?

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A: Yes, you can use an external keyboard with your HP laptop. Simply connect the keyboard to one of the USB ports or use a wireless Bluetooth keyboard.

hewlett packard computer keyboard and external keyboard not working - Why is my keyboard and keypad not working

Experiencing issues with your Hewlett Packard computer keyboard or external keyboard not working can be frustrating, but there are several troubleshooting steps you can take to resolve the problem. Check for physical damages, update drivers, perform system restarts, and ensure proper connections to address the issue. If the problem persists, it is advisable to contact HP support for further assistance.

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