How to troubleshoot service error 79 on hp m401

The service error 79 is a common issue that occurs on HP m401 printers. This error typically indicates a problem with the printer's firmware or software, and it can prevent the printer from functioning properly. When this error occurs, the printer may become unresponsive, display an error message on the control panel, or simply stop printing.

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Causes of service error 79

There are several potential causes for the service error 79 on HP m401 printers. These include:

  • Firmware issues: Outdated or corrupt firmware can cause the printer to display the service error 7Firmware is the software that controls the printer's functions, and if it becomes corrupted or outdated, it can cause errors.
  • Incompatible print job: If the printer receives a print job that is not compatible with its capabilities, it may result in a service error 7This can happen if the print job contains unsupported fonts, graphics, or other elements that the printer cannot process.
  • Network connectivity issues: In a networked printer setup, network connectivity issues can also lead to service error 7If the printer loses its connection to the network, it may display this error.
  • Hardware problems: In some cases, hardware issues such as a faulty memory module or a malfunctioning formatter board can cause the service error 7

How to troubleshoot service error 79

Here are some steps you can take to troubleshoot and resolve the service error 79 on your HP m401 printer:

Update firmware

One of the first steps you should take is to update the printer's firmware to the latest version. You can download the firmware update from the official HP website and follow the instructions provided to install it. Updating the firmware can often resolve compatibility issues and fix bugs that may be causing the service error 7

Clear print queue

If the error occurs when you send a specific print job, try clearing the print queue. Open the print queue on your computer, delete any pending print jobs, and then try printing again. Sometimes, a corrupted print job can trigger the service error 7

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Disconnect from the network

If your printer is connected to a network, try disconnecting it temporarily. Turn off the printer, unplug the network cable, and wait for a few minutes. Then, turn on the printer again and see if the error persists. If the error disappears, it may indicate a network connectivity issue. You can try reconnecting the printer to the network or contacting your network administrator for assistance.

Check hardware components

If none of the above steps resolve the service error 79, it's possible that the issue is related to a hardware problem. Check the printer's memory module and formatter board for any signs of damage or malfunction. If necessary, replace these components to see if it resolves the error. If you're not familiar with printer hardware, it's recommended to seek professional assistance.

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Frequently Asked Questions

Q: Can a service error 79 be fixed without professional help?

A: In some cases, updating the firmware or clearing the print queue can resolve the service error 7However, if the issue persists or if you're not comfortable troubleshooting printer hardware, it's best to seek professional help.

Troubleshooting hp printer: tips & solutionsTroubleshooting hp printer: tips & solutions

Q: How can I prevent service error 79 on my HP m401 printer?

A: To prevent service error 79, make sure you regularly update the printer's firmware to the latest version. Additionally, avoid sending print jobs with unsupported fonts or graphics that the printer may not be able to process.

The service error 79 on HP m401 printers can be frustrating, but it's usually fixable. By following the troubleshooting steps mentioned above and seeking professional help if needed, you can resolve the error and get your printer back up and running smoothly.

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