If you are looking for exciting job opportunities in the technology industry, Hewlett Packard (HP) in Corvallis, Oregon might be the perfect place for you. HP is a renowned company that has been a leader in hardware advancements, such as personal computers and printers, since its establishment in 1939 by William Hewlett and David Packard. With its commitment to innovation and customer satisfaction, HP provides a wide range of career opportunities for individuals seeking to make a difference in the tech world.
Role of Technical Support in HP
One of the key roles at HP Corvallis is Technical Support. As a Technical Support Voice Process, you will be responsible for managing a high volume of inbound and outbound customer phone calls, emails, chats, and orders. Your main task will be to troubleshoot and fix hardware, networking, and operating system-related queries over the phone. Additionally, you will have the opportunity to provide solutions to customers that may involve selling them a product or service to resolve their issues. It is essential for individuals in this role to possess a customer-first mindset and demonstrate excellent communication and problem-solving skills.
Training, Development, and Rotation
HP Corvallis offers various training and development programs to help employees reach their career goals. Whether you aspire to become a knowledge expert in your field or explore different divisions within the company, HP provides endless opportunities for professional growth. The company's graduate roles are specifically designed to expose individuals to a variety of positions, allowing them to network with senior leaders and fellow graduate hires.
Salary and Benefits
HP Corvallis offers competitive salaries for its employees. The annual salary for a Technical Support position ranges from INR 7 to INR 2 Lakhs, according to AmbitionBox. In addition to a competitive salary, HP provides a range of benefits to its employees, including cafeteria facilities, free transport, work-from-home options, gymnasium access, soft skill training, job training, health insurance, education assistance, child care, international relocation support, and free food. The company also values work-life balance and provides a flexible work environment, including work-from-home options if needed.
Culture and Vibe
HP Corvallis fosters an inclusive work environment and believes in humility and gratitude as core values, a culture that has been passed down from its founders, Bill and Dave. The company values the input and voices of its employees and encourages a collaborative and supportive work atmosphere. HP's culture is built on the foundation of staying humble and listening to its people, making it a great place to work and grow professionally.
Qualifications and Skills
To apply for a position at HP Corvallis, you should possess the following skills:
- Demonstrate a good analytical and logical approach to troubleshooting hardware and software issues
- Good typing skills
- High-level interpersonal and communication skills with multiple internal and external stakeholders
- Excellent customer relationship management skills, email/chat etiquette, and time management
- Openness to working rotational shifts
- Technical certifications such as A+, N+, MCSA, or MCSE are an added advantage
- Good communication skills in English (spoken and written) and Hindi (spoken only)
- Basic computer hardware knowledge
How to Apply
If you are interested in joining the HP Corvallis team, simply click the apply button on the Careers page. All applications must be submitted through their official website to be considered for a position.
Working for HP offers numerous benefits and opportunities for growth. Here are some reasons why you should consider a career at HP:
- Innovation and Industry Leadership: HP has been a pioneer in the technology industry for decades, consistently pushing boundaries and driving innovation.
- Global Presence: HP operates globally, providing opportunities to work with diverse teams and expand your professional network.
- Career Development: HP offers various training and development programs to help employees reach their career goals, including rotational opportunities and exposure to different roles within the company.
- Competitive Compensation and Benefits: HP provides competitive salaries and a comprehensive benefits package, including healthcare, retirement plans, and work-life balance initiatives.
- Inclusive Work Environment: HP values diversity and inclusion, fostering a supportive and collaborative work culture where everyone's voices are heard and valued.
- Opportunity for Impact: HP's products and solutions have a global reach, allowing employees to make a meaningful impact in the lives of customers and communities worldwide.
- Commitment to Sustainability: HP is committed to environmental sustainability and social responsibility, providing employees with the opportunity to contribute to a better future.
Q: Are there opportunities for career growth at HP Corvallis?
A: Yes, HP Corvallis offers various career development programs and opportunities for growth within the company. Whether you want to become a knowledge expert in your field or explore different divisions, HP provides the resources and support to help you reach your career goals.
Q: What benefits does HP Corvallis offer?
A: HP Corvallis provides a comprehensive benefits package, including cafeteria facilities, free transport, work-from-home options, gymnasium access, soft skill training, job training, health insurance, education assistance, child care, international relocation support, and free food.
Q: Does HP Corvallis offer a flexible work environment?
A: Yes, HP Corvallis believes in work-life balance and provides a flexible work environment, including work-from-home options if needed.
Q: What qualifications are required to apply for a position at HP Corvallis?
A: The qualifications may vary depending on the position, but in general, HP Corvallis seeks individuals with good analytical and logical troubleshooting skills, good typing skills, excellent interpersonal and communication skills, customer relationship management skills, time management skills, and a basic knowledge of computer hardware. Technical certifications such as A+, N+, MCSA, or MCSE are an added advantage.
Working at HP Corvallis can be an exciting and rewarding experience. With its commitment to innovation, career development, and a supportive work environment, HP provides a platform for individuals to thrive and make a difference in the technology industry.