Walgreens, one of the largest pharmacy chains in the United States, has revolutionized the way prescriptions are managed and filled with the help of Hewlett Packard's computer system. Through their proprietary pharmacy computer system, known as IntercomPlus, Walgreens has streamlined their operations, enhanced efficiency, and provided exceptional customer service.
IntercomPlus: The Backbone of Walgreens' Pharmacy Operations
IntercomPlus, developed by Hewlett Packard, is a state-of-the-art pharmacy computer system that has been the foundation of Walgreens' operations since its inception in 198It was the first large-scale retail pharmacy computer system and has since become an industry standard.
IntercomPlus relies on VSAT satellite access and broadband connections to connect over 8,000 Walgreens retail, mail service, and specialty pharmacies. This network allows seamless store-to-store prescription filling, making it easy for customers to refill their prescriptions at any Walgreens location.
The system is designed to ensure maximum accuracy and performance. Its applications include TeamRX, Pharmacy Management, Laser Printer/Thermal Printer Settings, Strategic Inventory Management System (SIMS), StoreNet/RXNet, Scale Sign On, Consultation (CAP), RX Savings Advisor, Corporate E-Mail Server, RX Compliance Advisor, and more.
Analyzing hewlett-packard (hpe) stock price: trends, factors, and analyst targetsTeamRX: The Core Application
TeamRX is the core application of IntercomPlus. It allows for the scanning of paper prescriptions, which are then retained electronically. This digital image can be sent to other Walgreens locations for data entry or data review. In some states, the computerized image serves as the legal copy of the prescription.
After the patient, drug, and prescriber information is entered into the system, a registered pharmacist double-checks the accuracy of the information. The Automatic Label Printing System (ALPS) generates a leaflet for the prescription, which is then scanned on a Check-weigh Scale. The system performs a National Drug Code (NDC) validation and generates a vial label for the prescription. The vial label is placed on the appropriately sized container for the prescription.
IntercomPlus also performs Drug Utilization Reviews (DUR) to check for potential drug interactions with the patient's current medication list. This ensures the safety and well-being of the patients.
Pharmacy Management: Efficient Operations
Pharmacy Management is another crucial application of IntercomPlus. It allows pharmacy staff to change drug locations, lookup pharmacy staff information, generate reports, and complete miscellaneous tasks. The application also features dial a pharmacist, which enables pharmacy team members to call a pharmacist at another location for patient care, especially for those who speak different languages.
Strategic Inventory Management System: Optimizing Inventory
The Strategic Inventory Management System (SIMS) is a proprietary software used by Walgreens to manage inventory. It allows pharmacy staff to verify counts of various items and facilitates receiving and distribution within the company. This ensures that the right medications are available at the right time, minimizing delays and improving customer satisfaction.
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Walgreens' Expansions and Acquisitions
Over the years, Walgreens has expanded its operations through strategic acquisitions. One notable acquisition was Rite Aid, a prominent pharmacy chain in the United States. However, instead of buying the entire company, Walgreens purchased around 42% of Rite Aid's existing stores for $38 billion.
Another significant acquisition was Duane Reade, a well-known drugstore chain in metropolitan New York. In 2010, Duane Reade became part of the Walgreens family of companies. Today, Walgreens stores carry an extensive assortment of pharmacy items, vitamins, cosmetics, greeting cards, and provide photo processing services.
The Future of Walgreens Pharmacy Hewlett Packard
Walgreens continues to invest in technology and innovation to provide the best possible healthcare experience for its customers. With the power of Hewlett Packard's computer system, IntercomPlus, Walgreens has set the standard for efficiency, accuracy, and customer service in the pharmacy industry.
Hp - leading provider of technology products and servicesAs technology advances, Walgreens will continue to adapt and improve its pharmacy operations. By leveraging the power of data, automation, and connectivity, Walgreens aims to enhance patient care, optimize inventory management, and provide seamless prescription filling across all its locations.
Frequently Asked Questions
- What is IntercomPlus?
- What applications are included in IntercomPlus?
- Did Walgreens buy Rite Aid?
- Does Walgreens own Duane Reade?
IntercomPlus is Walgreens' proprietary pharmacy computer system developed by Hewlett Packard. It is a state-of-the-art system that enables seamless prescription filling across all Walgreens locations.
IntercomPlus includes applications such as TeamRX, Pharmacy Management, Laser Printer/Thermal Printer Settings, Strategic Inventory Management System (SIMS), StoreNet/RXNet, Scale Sign On, Consultation (CAP), RX Savings Advisor, Corporate E-Mail Server, RX Compliance Advisor, and more.
Walgreens purchased around 42% of Rite Aid's existing stores for $38 billion, instead of acquiring the entire company.
Hp: a legacy of innovation in technologyYes, Walgreens acquired Duane Reade in 20Today, Duane Reade is part of the Walgreens family of companies and operates as a prominent drugstore chain in metropolitan New York.
With its commitment to technology and innovation, Walgreens Pharmacy Hewlett Packard is poised to shape the future of healthcare and continue providing exceptional service to its customers.