If you are experiencing issues with your Hewlett Packard (HP) Pavilion x360 15-br077nr laptop keyboard not working, you are not alone. This seems to be a common problem among HP 360 convertible laptop users. In this article, we will explore the possible causes of this issue and provide troubleshooting steps to help you resolve it.
Common Causes of Keyboard Not Working on HP Pavilion x360
There can be several reasons why your HP Pavilion x360 keyboard is not working. It could be due to a software glitch, an outdated driver, or even a hardware problem. Let's take a look at some possible causes:
- Software Issue: Sometimes, the keyboard may stop working due to a software problem. This can happen if the keyboard settings have been changed or if there is a conflict with other software installed on your laptop.
- Driver Problem: Outdated or incompatible keyboard drivers can also cause the keyboard to stop working. Drivers are essential software that enables communication between your hardware and operating system.
- Hardware Malfunction: In some cases, the keyboard may not be working due to a hardware issue. This could include a loose connection, a faulty keyboard, or a damaged keyboard cable.
Troubleshooting Steps
Step 1: Restart Your Laptop
Before diving into more complicated troubleshooting steps, try restarting your HP Pavilion x360 laptop. Sometimes, a simple restart can resolve minor software glitches and get your keyboard working again.
Step 2: Check Keyboard Settings
Go to the control panel on your laptop and navigate to the keyboard settings. Ensure that the keyboard is enabled and that no accessibility settings, such as Filter Keys, are turned on. Disable any settings that may be interfering with the normal functioning of the keyboard.
Step 3: Update Keyboard Drivers
Outdated or incompatible keyboard drivers can cause keyboard malfunctions. To update the keyboard drivers on your HP Pavilion x360, follow these steps:
Hp driver issues: download, install, and fix guide- Press the Windows key + X and select device manager from the menu that appears.
- Expand the keyboards category and right-click on your keyboard device.
- Select update driver and follow the on-screen instructions to search for and install the latest driver updates.
Step 4: Run Keyboard Troubleshooter
Windows has a built-in troubleshooting tool that can help diagnose and fix common keyboard issues. To run the keyboard troubleshooter on your HP Pavilion x360, follow these steps:
- Press the Windows key + I to open the Settings menu.
- Click on update & security and select troubleshoot from the left-hand side menu.
- Scroll down and click on keyboard under the find and fix other problems section.
- Click on run the troubleshooter and follow the on-screen instructions to complete the troubleshooting process.
Step 5: Check for BIOS Updates
Updating your laptop's BIOS (Basic Input/Output System) can sometimes resolve hardware-related issues. To check for BIOS updates for your HP Pavilion x360, follow these steps:
- Visit the official HP support website and enter your laptop's model number.
- Navigate to the drivers & downloads section and look for BIOS updates.
- If a BIOS update is available, download and install it following the provided instructions.
Frequently Asked Questions
Q1: Why is my HP Pavilion x360 keyboard not working?
A1: There can be several reasons why your HP Pavilion x360 keyboard is not working. It could be due to a software glitch, an outdated driver, or even a hardware problem.
Q2: How do I enable the keyboard on my HP Pavilion x360?
A2: To enable the keyboard on your HP Pavilion x360, place the laptop in clamshell mode. This will activate the keyboard and the power button key. To disable the keyboard, place the laptop in stand mode, tent mode, or tablet mode.
Q3: How can I update the keyboard drivers on my HP Pavilion x360?
A3: To update the keyboard drivers on your HP Pavilion x360, go to the device manager and expand the keyboards category. Right-click on your keyboard device, select update driver, and follow the on-screen instructions to install the latest driver updates.
Troubleshooting hp printer: tips & solutionsQ4: Can a BIOS update fix my HP Pavilion x360 keyboard issue?
A4: Yes, updating your laptop's BIOS can sometimes resolve hardware-related issues, including problems with the keyboard. Check the official HP support website for BIOS updates specific to your HP Pavilion x360 model.
If your Hewlett Packard (HP) Pavilion x360 15-br077nr keyboard is not working, you can try the troubleshooting steps mentioned in this article to resolve the issue. Remember to check for software updates, update keyboard drivers, and run the keyboard troubleshooter. If the problem persists, it might be a good idea to reach out to HP customer support for further assistance.