If you own a Hewlett Packard (HP) printer, you may have encountered the frustrating error 79 at some point. This error can disrupt your printing tasks and cause inconvenience. In this article, we will explore the causes and possible solutions for the error 79 on an HP printer. Whether you are a regular user or an IT professional, this guide will help you troubleshoot and resolve the issue.
What is Error 79 on a Hewlett Packard Printer?
Error 79 on an HP printer is a common error message that indicates a problem with the printer's firmware. The firmware is the software that controls the printer's operations and functionality. When the printer encounters an issue with the firmware, it displays the error 79 message on its control panel or on the computer screen.
Possible Causes of Error 79
There are several potential causes for error 79 on an HP printer. Understanding these causes can help you identify and resolve the issue more effectively. Here are some common reasons for the error:
- Outdated Firmware: An outdated firmware version can trigger error 7It is essential to keep your printer's firmware up to date to prevent such errors.
- Incompatible Print Job: Sometimes, a print job that is not compatible with the printer can cause error 7This can occur when you try to print a document with unsupported fonts, graphics, or other elements.
- Corrupted Print Queue: If the print queue gets corrupted, it can lead to error 7The print queue is a list of pending print jobs, and any corruption in this list can disrupt the printer's functionality.
- Hardware Issues: In some cases, error 79 may result from hardware problems such as faulty memory modules, network cards, or other components of the printer.
How to Fix Error 79 on an HP Printer
Now that we have discussed the potential causes of error 79, let's explore some effective solutions to fix the issue:
Update the Printer Firmware
One of the first steps you should take to resolve error 79 is to update the printer's firmware. HP regularly releases firmware updates to improve performance and fix bugs. To update the firmware, follow these steps:
Download hp 5200 printer: the ultimate guide- Go to the HP support website and search for your printer model.
- Download the latest firmware update available for your printer.
- Once downloaded, run the firmware update file and follow the on-screen instructions to install it.
- After the firmware update is complete, restart your printer and check if the error 79 persists.
Clear the Print Queue
If the error 79 is caused by a corrupted print queue, clearing the queue can resolve the issue. Here's how you can do it:
- On your computer, go to the Control Panel and open the devices and printers or printers and scanners section.
- Locate your HP printer and right-click on it.
- Select see what's printing or open print queue from the context menu.
- In the print queue window, click on printer in the top menu and select cancel all documents from the dropdown menu.
- Confirm the action and wait for the print queue to clear.
- Restart your printer and check if the error 79 is resolved.
Check for Incompatible Print Jobs
If the error 79 occurs when printing a specific document, it is possible that the print job is incompatible with the printer. To resolve this issue, try the following:
- Open the document that triggers the error in a text editor or word processing software.
- Remove any unsupported fonts, graphics, or other elements that may be causing the compatibility issue.
- Save the document and try printing it again.
Frequently Asked Questions
Q: Is error 79 a fatal error on an HP printer?
A: Error 79 is not necessarily a fatal error. It indicates a problem with the printer's firmware, which can often be resolved by following the troubleshooting steps mentioned in this article.
Q: Can a faulty network connection cause error 79?
A: Yes, a faulty network connection can sometimes trigger error 79 on an HP printer. Ensure that your printer is properly connected to the network and try restarting both the printer and the network router to resolve any network-related issues.
Best hp 11x17 printers: high-quality wide-format printingQ: What should I do if the error 79 persists after trying these solutions?
A: If the error 79 persists after following the troubleshooting steps mentioned above, it is advisable to contact HP customer support or consult an IT professional for further assistance. They can provide advanced troubleshooting and help identify any underlying hardware issues that may be causing the error.
By following the steps and solutions outlined in this article, you should be able to resolve error 79 on your Hewlett Packard printer. Keeping your printer's firmware up to date and ensuring compatibility with print jobs are essential practices to prevent such errors in the future. Remember to regularly check for firmware updates and maintain your printer's health for optimal performance.