Hewlett Packard, commonly known as HP, is one of the leading technology companies in the world. They produce a wide range of products, including laptops. However, in recent years, they have faced issues with some of their laptop batteries, leading to a recall of certain models.
Which HP laptops are being recalled?
The laptop battery recall affects certain models of HP laptops. The affected models include:
- HP ProBook
- HP ENVY
- HP Pavilion
- HP ZBook
If you own one of these models, it is important to check whether your laptop battery is included in the recall. You can do this by visiting the HP website and entering your laptop's serial number. If your battery is affected, HP will provide instructions on how to proceed.
Reason for the recall
The recall is due to potential safety hazards associated with the affected laptop batteries. HP has identified a risk of overheating, which can pose a fire and burn hazard to users. In order to ensure the safety of their customers, HP has initiated the recall to replace the faulty batteries.
It is important to note that not all HP laptop batteries are affected by the recall. Only certain models and specific battery serial numbers are included. If you are unsure whether your laptop battery is affected, it is recommended to check with HP directly.
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If you discover that your HP laptop battery is included in the recall, it is important to take action promptly. HP will provide instructions on how to safely remove the affected battery from your laptop. It is crucial to follow these instructions carefully to minimize any potential risks.
Once the affected battery is removed, HP will provide a replacement battery free of charge. The replacement process may vary depending on your location and the model of your laptop. HP will guide you through the process and ensure that you receive a safe and functioning battery.
Q: How do I check if my HP laptop battery is affected by the recall?
A: You can check if your HP laptop battery is affected by visiting the HP website and entering your laptop's serial number. If your battery is included in the recall, follow the instructions provided by HP.
Q: Is there a cost to replace the recalled battery?
A: No, HP will provide a replacement battery free of charge for the affected models.
Q: How long does it take to receive a replacement battery?
A: The replacement process may vary depending on your location and the model of your laptop. HP will provide an estimated timeline for the replacement.
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Q: Are all HP laptops affected by the recall?
A: No, only certain models and specific battery serial numbers are included in the recall. It is important to check if your specific laptop is affected.
The Hewlett Packard laptop battery recall is an important safety measure taken by HP to address potential hazards associated with certain laptop batteries. If you own an HP laptop, especially the affected models, it is crucial to check if your battery is included in the recall and follow the instructions provided by HP. Your safety is of utmost importance, and HP is committed to providing safe and reliable products to their customers.